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Subscriptions

How can I change the delivery frequency?

Below are steps outlined for updating your subscription shipping interval of 30, 60 or 90 days.In addition, to changing this interval, you can also:Schedule orders to ship on specific datesOr have a subscription order ship immediatelyOr skip...

How do I update my subscription payment method?

Follow the steps below to update the payment method for your subscription: Sign in to your account by clicking on the Account link.Once you have signed in and are on the Account page, click on the Subscriptions link.On the Manage Your Subscription...

I'm about to run out of coffee, how can I get my order to ship ASAP?

Below are the steps to have your next subscription order shipped immediately. In addition to changing this interval, you can also:Schedule orders to ship on specific datesChange the shipping interval between 30, 60 & 90 days.Or skip shipmentsOr...

Can I add a one time purchase to ship with my subscription order? Yes you can!

Yes, you can add any items to ship with your subscription.Follow the steps below to add items:Sign in to your account by clicking on the Account link.Once on the Account page, Click on Subscriptions.On the Manage Your Subscription page, click on...

How can I reactivate my subscription?

Below are the steps to reactivate your subscription:Sign in to your account by clicking on the Account link.Once you have signed in and are on the Account page, click on the Subscriptions link.On the Manage Your Subscription page, click on the...

How can I create a subscription?

Follow the steps below to create a subscription:Navigate to the product page of the desired subscription item.On the product page:Choose the desired size options (e.g. 12 ct. Carton, or .12 ct. Carton - Case of 6). Select the Subscribe & Save...

Where do I update the shipping address of my subscription?

Follow the steps below to update the shipping address for your subscription:Sign in to your account by clicking on the Account link.Once you have signed in and are on the Account page, click on the Subscriptions link.On the Your Subscription page,...

How can I set a different delivery date?

Below are steps to specify a specific delivery date. In addition, to specifying a specific date, you can also:Adjust the order frequency between 30, 60 & 90 daysOr have a subscription order ship immediatelyOr skip shipmentsOr indefinitely pause...

How can I add a new coffee to my subscription, or adjust its quantities?

Yes, you can change or add an additional new coffee to your subscription.Follow the steps below to add items:Sign in to your account by clicking on the Account link.Once on the Account page, Click on Subscriptions.On the Manage Your Subscription...

How can I skip a shipment?

Below are the steps to skip a subscription shipment. In addition, you can also:Schedule orders to ship on specific datesOr have a subscription order ship immediatelyChange the delivery frequency between 30, 60, and 90 daysOr indefinitely pause...

How do I cancel my subscription?

Below are the steps to cancel or reactivate your subscription.To Cancel:Sign in to your account by clicking on the Account link.Once you have signed in and are on the Account page, click on the Subscriptions link.On the Manage Your Subscription...