Our Shipping & Returns policy can be viewed by clicking the following link: https://hillsbros.com/pages/shipping-returnsIf you have any further questions or concerns regarding shipping, please contact us through the online chat found at the bottom...
We understand this can be frustrating when your order exceeds the estimated delivery date. Delivery estimates are based on working days, Monday through Friday.Delayed parcels typically are delivered within 1-3 additional working days. Occasionally...
If your order was delivered to a PO Box or parcel locker but is missing, please follow these steps:Double-check the address information: Verify the accuracy of the delivery address provided for the PO Box or parcel locker. Ensure that the address...
At this time, we currently ship to addresses within the United States and Canada only.Shipping to Canada:Free Shipping is not available to addresses in Canada.Hills Bros. has contracted with UPS for all shipments to its customers in Canada and all...
We understand that international shipping can be unpredictable, and we strive to provide accurate information to our customers. All delivery time frames are only estimates and can be exceeded due to factors beyond our control, such as delays in...
Orders are processed Monday - Friday, excluding holidays. Our goal is to process and ship orders within 2 business days of order placement (excluding weekends and holidays).Note: Processing times increase during sales events and the holiday...
If your order has not shipped nor is in the final stages of processing, we can assist you with making changes to the shipping method. Start an online chat from the bottom of the page. If it is after hours, leave a chat message, and we will handle...
Domestically we offer Free Shipping on orders over $49 after discounts have been applied. This excludes shipments to Hawaii, Alaska, Canada, and P.O. Boxes.If you have any further questions or concerns regarding free shipping or placing an order,...
If your order status indicates that it has been delivered, but you have not received it, we suggest looking into the following: Verify the delivery address: Start by confirming that the shipping address provided during checkout is correct. Check...
Items shown online are in stock and ready for purchase. In the rare event your order includes a backorder item, the order will be held until this item is available. A member of our team will inform you of any back-ordered items by email with the...