Customer Satisfaction GuaranteeOur Promise to You:We stand behind the quality of our products and your satisfaction is our priority.If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team...

<div style="direction:ltr;border-width:100%;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><h2 id="isPasted" style="box-sizing: border-box; overflow-anchor: none; font-size: 1.8rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;">Customer Satisfaction Guarantee</strong></h2><h3 id="isPasted" style="box-sizing: border-box; overflow-anchor: none; font-size: 1.4rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our Promise to You:</span></strong></h3><ul style="box-sizing: border-box; overflow-anchor: none; display: inline-block; color: rgb(66, 63, 63); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We stand behind the quality of our products and your satisfaction is our priority.</li><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team at<span style="box-sizing: border-box; overflow-anchor: none;">&#xA0;info@chockfullonuts.com</span><span style="box-sizing: border-box; overflow-anchor: none;">&#xA0;</span>within 45 days of your order date.</li></ul><h3 style="box-sizing: border-box; overflow-anchor: none; font-size: 1.4rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="resolution-options"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;">Resolution Options:</strong></span></h3><ul style="box-sizing: border-box; overflow-anchor: none; display: inline-block; color: rgb(66, 63, 63); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We will work with you to find a suitable resolution, which may include a replacement, exchange, or refund.</li></ul></div></div></div>

What is Chock full o'Nuts' Guarantee?

Hills Bros. Return Policy For items purchased from a grocery store or

<p>Our return policy can be found by following this link: &#xA0;<a href="https://chockfullonuts.com/policies/shipping-policy" id="isPasted">https://chockfullonuts.com/policies/shipping-policy</a></p>

What is Chock full o'Nuts' Return Policy?

We respond to email Monday through Friday during business hours.

For purchases on Chockfullonuts.com, our Ecommerce line is available 24/7.

For in-store purchases or product questions/concerns, please contact our Consumer Affairs department.

Ground Coffee

Single Serve

Merch

About Us

Chock full o'Nuts

Guarantee & Returns

Is there a discount code I can use?

Where do I apply a coupon code?

I'm not able to use multiple discounts, what can I do?

Discounts

How do I update the shipping method?

How can I cancel my order?

How can I change the delivery address on my order?

I need to change quantities or add other items to my order?

Orders

How can I change the delivery frequency?

How do I update my subscription payment method?

I'm about to run out of coffee, how can I get my order to ship ASAP?

Can I add a one time purchase to ship with my subscription order? Yes you can!

How can I reactivate my subscription?

How can I create a subscription?

Where do I update the shipping address of my subscription?

How can I set a different delivery date?

How can I add a new coffee to my subscription, or adjust its quantities?

How can I skip a shipment?

How do I cancel my subscription?

Subscriptions

Where can I see more information about your Shipping & Returns policy?

My order is past the estimated delivery date, what should I do?

The order was delivered to a PO Box or parcel locker but it is missing, what should I do?

Do you ship worldwide?

Do I have to pay customs fees?

How long does it take to process my order before it is shipped?

How do I update the shipping method on my order?

Do you offer free shipping? Yes we do!

My order shows as delivered but I have not received it, what should I do?

My order contains a back order item, will it be shipped right away?

Shipping & Delivery

I updated my Chock full o'Nuts Online Account, but I can’t see the changes.

I am certain I have an account. However, when logging in it says my email address is not found. What should I do?

What’s an online account & what information is viewable there?

How do I reset my password?

Accounts Information